By ZapierRemote, United States1 product across 1 category
Built for this. Connects thousands of apps and now runs agents across them. The integration count is the moat — an agent is only as useful as what it can touch.
Free plan
Yes
Free forever plan, 100 tasks a month; unlimited Zap workflows, Tables and Forms, two-step Zaps
Month to month
$29.99/mo
Professional
Billed yearly
$19.99/mo
Professional plan −33%
Watch out: Free tier caps task volume quickly. Debugging a broken multi-step automation is genuinely tedious.
All plans (4)
Plan
Price
What you get
Free
$0
Free forever plan, 100 tasks a month; unlimited Zap workflows, Tables and Forms, two-step Zaps and Zapier Copilot
Professional
$29.99/mo · $19.99/mo yearly
multi-step Zaps, unlimited premium apps, webhooks, AI fields, conditional form logic
Team
$103.50/mo · $69/mo yearly
25 users, shared workflows and app connections, SAML SSO, priority support
Enterprise
Custom
unlimited users, advanced admin and app controls, annual task limits, observability, a technical account manager. Every paid tier is priced from a task volume you choose, so the price rises with the tasks
By HubSpotCambridge, United States1 product across 2 categories
Strong fit. The free CRM is genuinely usable rather than a demo, and the AI reaches across contacts, email and content once you pay.
Free plan
Yes
Free plan at $0/month for up to 2 users, free indefinitely rather than a trial and no card
Month to month
$10/mo
Marketing Hub Starter
Billed yearly
$7/mo
Marketing Hub Starter plan −30%
Watch out: The free tier is the on-ramp and the jump to paid is steep. The listed prices cover Marketing Hub; the Sales, Service, Content and Data hubs are each priced separately.
All plans (4)
Plan
Price
What you get
Free
$0
Free plan at $0/month for up to 2 users, free indefinitely rather than a trial and no card required
Marketing Hub Starter
$10/mo · $7/mo yearly
1,000 marketing contacts, 500 HubSpot credits, and the free tools with their limits raised and HubSpot branding removed
Marketing Hub Professional
$890/mo · $800/mo yearly
3 core seats included and further seats at $45/month annually or $50 month to month, 2,000 marketing contacts and 3,000 HubSpot credits, with omni-channel campaigns, automation and reporting
Marketing Hub Enterprise
$3600/mo
5 core seats included and further seats at $75/month, 10,000 marketing contacts and 5,000 HubSpot credits. Every tier is quoted for Marketing Hub alone and rises with the marketing contacts and core seats you add; Sales, Service, Content and Data Hub are priced on their own tabs
By Bitrix24Alexandria, United States1 product across 1 category
Can do it. The largest genuinely free tier in this category — CRM, tasks, chat and telephony for a whole team without paying.
Free plan
Yes
Free plan for an unlimited number of users, covering CRM, tasks, chat and telephony
Month to month
$89/mo
Basic Vibe+
Billed yearly
$59/mo
Basic Vibe+ plan −34%
Watch out: Free is generous and the interface is dense in proportion. Paid plans are priced per organisation with a fixed number of users included rather than per seat, so the bundle is what to compare.
All plans (5)
Plan
Price
What you get
Free
$0
Free plan for an unlimited number of users, covering CRM, tasks, chat and telephony
Basic Vibe+
$89/mo · $59/mo yearly
5 users included, with the Vibecode app builder, unlimited market apps and the REST API, and AI for everyday work
Standard Vibe+
$199/mo · $120/mo yearly
50 users included, about $2.39 a user, and the tier where unlimited AI in Bitrix24 starts
Professional Vibe+
$399/mo · $240/mo yearly
100 users included, about $2.39 a user
Enterprise Vibe+
$799/mo · $480/mo yearly
250 users included, about $1.92 a user, on a selector that raises the price as you add more. All four are the Vibe+ tab; a separate Essentials tab is priced on its own, and every figure is per organisation rather than per seat
By IntercomSan Francisco, United States1 product across 1 category
Strong fit. Answers customer questions from your own help content and hands over to a person when it cannot, inside the support inbox.
Free plan
No
Paid from the start
Month to month
$39/mo
Essential
Billed yearly
$29/mo
Essential plan −26%
Watch out: 99 a Fin outcome on top of every seat, so cost scales with volume rather than headcount. The entry price advertised is a new-customer offer against a $29 to $39 seat, and Fin can be bought on its own with no seats if you already run a helpdesk.
All plans (4)
Plan
Price
What you get
Essential
$39/mo · $29/mo yearly
every plan also meters Fin at $0.99 or more per outcome on top of the seat price. Fin across service, sales and ecommerce, the Messenger, a shared inbox and ticketing, pre-built reports and a public help centre
Advanced
$99/mo · $85/mo yearly
multiple team inboxes, the workflows automation builder, round robin assignment, a private and multilingual help centre, and 20 free Lite seats
Expert
$139/mo · $132/mo yearly
single sign-on and identity management, HIPAA support, service level agreements, a multibrand Messenger and help centre, and 50 free Lite seats
Fin AI Agent
sold on its own for teams that already run a helpdesk such as Salesforce, with no seats required at all and nothing charged but that per-outcome rate
it answers email, live chat and phone, takes action on external systems and sets up in under an hour
Two things separate these and both are on every card.
Fit
Whether a tool is built for this job, a strong fit for it, or
able to do it without that being its focus.
Free plan
Whether there is a tier you can keep using rather than a
trial that expires.
The order
Fit first, then a free plan, then alphabetical. There is
no score, no weighting we decline to publish, and nothing on this site a company can buy.
Questions
What is the best ai for customer service?
There is no single answer, which is why this page lists 6 rather than one: Intercom, Zapier, ChatGPT, Claude, HubSpot, Bitrix24. 3 of them are built for this kind of work rather than able to do it. Start with a free one.
Which of these have a free plan?
5 of the 6: Zapier, ChatGPT, Claude, HubSpot, Bitrix24. Free means a real free tier you can keep using, not a trial that expires.
How was this list chosen?
By hand, from the 750 products this site tracks, and it is checked against the catalogue on every build — a product renamed or removed breaks the build rather than quietly disappearing from here. Nothing on this site can be paid for: no listing, no position, no wording.
